Privacy Policy

This Privacy Policy explains how Voltage Studios Pte. Ltd. ("Voltage," "we," "us," or "our") collects, uses, discloses, and protects your personal data when you visit voltagestudios.sg or engage our services. We are committed to handling your data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and, where applicable, the EU/UK General Data Protection Regulation (GDPR).

1. Information We Collect

Information you provide to us:

• Name
• Work email address
• Phone number
• Company name and website
• Payment details (processed securely by third-party payment providers)
• Any other information you provide when contacting us or submitting a form

Information collected automatically:

• Browser type and version
• IP address
• Referring website
• Pages visited and time spent on our website
• Device information
• Cookies and similar tracking data

2. How We Use Your Information

We use the information collected to:

• Provide, operate, and maintain our services
• Process payments and transactions
• Respond to inquiries, bookings, and support requests
• Prepare and deliver audits and related deliverables
• Improve our website and services
• Send promotional communications (only where you have opted in)
• Prevent fraud and ensure security
• Comply with legal obligations

3. Legal Basis for Processing

Where the GDPR applies, we process your personal data on the basis of your consent, the performance of a contract, our legitimate business interests, and/or compliance with legal obligations. Under the PDPA, we collect, use, and disclose personal data only for purposes that a reasonable person would consider appropriate and for which you have given consent.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage your preferences in your browser settings. Disabling cookies may affect some functionality of our website.

5. How We Share Your Information

We do not sell or rent your personal data. We may share it with:

• Service Providers, third parties who help us operate (e.g. payment processors, hosting, email, and analytics providers), bound by confidentiality obligations.
• Legal Compliance, where required by law, court order, or to protect our legal rights.
• Business Transfers, in connection with a merger, acquisition, or sale of business assets.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by law, after which it is securely deleted or anonymised.

7. Data Security

We implement industry-standard security measures to protect your data. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
• Withdraw consent or opt out of marketing communications
• Restrict or object to processing of your data
• Request data portability

To exercise these rights, contact us at hello@voltagestudios.sg.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with a revised "Last updated" date. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

11. Contact Us / Data Protection Officer

If you have questions about this policy or how we handle your data, please contact our Data Protection Officer:

Voltage Studios Pte. Ltd.

Email: hello@voltagestudios.sg

Address: 7 Temasek Boulevard, #12-07, Singapore 038987