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[ Case Study ]

AI-Powered Customer Support for E-Commerce

AI chatbot reduced support costs by 60% and tripled response speed for an e-commerce brand. See how automation improved customer experience.

AI-Powered Customer Support for E-Commerce

[ TIMELIN0 *

4 months

[ CLIENT 4

Luxora

VISIT SITE

[ INDUSTRR V

Startup

E-commerce

[ CHALLENG{ <

Luxora’s support team struggled with high ticket volumes, leading to slow response times and lost customers.

[ SOLUTION ]

We integrated an AI chatbot that handled 80% of queries, including order tracking, refunds, and product recommendations.

[ RESULTH *

60%

Reduction in support costs

3x

Faster response time

25%

Increase in abandoned cart recovery

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H MJ}| US ]

marketing@voltagestudios.sg

4 ~:CEGATION ]

4 UVE&OW US ]

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